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Tourist
Posts: 3

QUIK APP ANDROID

Hey GoPro support team,

 
Recently the Quik Apps fail to "duplicate and edit" and fail to open the file for save and edit within 7 days.
The apps version as per attached photo.
Thank you for your support!
 
25 July 2019
From, Soon Foo
thumbnail.jpg
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GoPro
Posts: 19,569

Re: QUIK APP ANDROID

Hi @sflew

 

Please clear cache on the app (phone) settings (just clear cache and not clear data) & restart your phone.

Let us know how it goes.

 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 3

Re: QUIK APP ANDROID

Hey Ej,

Thank you for the assist!
Still the same issue happened after tried.....
Highlighted
GoPro
Posts: 19,569

Re: QUIK APP ANDROID

Hi @sflew

 

Please reach out to our Support Team to move forward with this concern.

They are available by phone or chat through https://gopro.com/help/ContactUs      

 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 3

Re: QUIK APP ANDROID

Hey Ej,

Noted and Thank you!