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Sightseer
Posts: 1

Protune missing in hero5 session both in camera and APP

[ New ]

Hello. I have a problem with my session 5. I don't have protune setting neither in app or camera. I've tried factory reset and firmware update. Running v02.51 now. Any advice? Thanks

GoPro
Posts: 32,008

Re: Protune missing in hero5 session both in camera and APP

[ New ]

Hi @zippyhill51763

 

The ability to change Protune settings and camera beep volume is no longer on the GoPro app. Protune and camera beep settings can still be controlled on the camera. If you are looking for other ways to change these settings, visit The Inside Line https://gopro.com/en/us/news/gopro-app-protune-feature-updates for recommended tips and tricks.

 

We are also continuing to develop new features and ways of accessing existing camera settings to be most useful to GoPro users. 

 

We'll post back for updates.

 

Thanks!

Ej

Tourist
Posts: 43

Re: Protune missing in hero5 session both in camera and APP

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Yes unfortunately GoPro just bricked your session 5 with these changes. Welcome to the club.

Tourist
Posts: 5

Re: Protune missing in hero5 session both in camera and APP

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Gopro went from hero to zero with the last update removing protune for the session 5.
Connecting to the app has been frustrating to say the least and now this.
Gopro will not be seeing another $ of mine.