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%3CLINGO-SUB%20id%3D%22lingo-sub-373324%22%20slang%3D%22es-ES%22%3EProblems%20sharing%20images%20and%20videos%20from%20the%20camera%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-373324%22%20slang%3D%22es-ES%22%3EWhenever%20I%20try%20to%20edit%20or%20share%20a%20video%20or%20photo%20I%20get%20an%20error%20message.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-373324%22%20slang%3D%22es-ES%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Android%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 1

Problemas para compartir imagenes y videos desde la camara

Siempre que trato de editar o compartir un video o foto me sale un mensaje error.
GoPro
Posts: 7,959

Re: Problemas para compartir imagenes y videos desde la camara

Hello @daringridg783. Is it through the latest version of GoPro app? If you haven't updated yet, please make sure you have version 6.0 of the app installed. Also, have the videos been saved on the app or the phone already? Are you able to share videos or photos directly, that is without any edit? Which OS is your phone running on? 

 

On and Android device, try clearing cache on the phone's app settings (only clear cache, not data). Restart your phone then try editing/sharing again and see how it goes. Let us know what you find out. If you encounter any more issue, a screenshot showing the issue or the error message (if any) would be greatly helpful. We look forward to hearing back from you.