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Tourist
Posts: 13

Re: Problemas A50 Samsung


@mariustanya  escreveu:

Hello Everyone, 

 

We just got an update from the team. The issue maybe associated with an issue on the Bluetooth of the A50s. Based on the android OS that you have, your device supports the latest version of the GoPro App. Whatever is causing the pairing to not be established does not seem to be a GoPro issue. There are instructions and information in the article below that might potentially fix the Bluetooth connectivity problem. 

 

Please have a go at the suggested steps here https://www.getdroidtips.com/common-samsung-galaxy-a50-problems/ . Let us know how it goes. Thanks!

 


Li o artigo mas não vejo como isso pode resolver o problema, não vi nada de novo nas informações.

 

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GoPro
Posts: 13,318

Re: Problemas A50 Samsung

Hello @saviobatista. Have you been able to try the recommended steps under parts labeled Bluetooth connectivity problems and Wi-Fi connectivity problems? 

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Sightseer
Posts: 1

Re: Problemas A50 Samsung

não consigo conectar minha hero 6 Black com meu Samsung A5o, ja fiz de tudo e nada funciona, precisao da ajuda de vocês !

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Tourist
Posts: 13

Re: Problemas A50 Samsung


@celiod20804  escreveu:

não consigo conectar minha hero 6 Black com meu Samsung A5o, ja fiz de tudo e nada funciona, precisao da ajuda de vocês !


Ehhh meu amigo, bem vindo ao clube! a alguns meses que estou nessa luta e nada! 

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Tourist
Posts: 13

Re: Problemas A50 Samsung


@mariustanya  escreveu:

Hello @saviobatista. Have you been able to try the recommended steps under parts labeled Bluetooth connectivity problems and Wi-Fi connectivity problems? 


Sim, não vi nada demais nas instruções, mas mesmo assim fiz e mesmo assim não comunica, muito chata essa situação. 

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Sightseer
Posts: 1

Re: Problemas A50 Samsung

Hallo, wie alle andere, auch ich habe Problem mit A50 und Gopro 5 und 7 zu verbinden. Kann jemand sagen, ob in der Zukunft eine Lösung kommt? Es dauert bischen zu lang, das so eine Firma keine Lösung hat...

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GoPro
Posts: 16,228

Re: Problemas A50 Samsung

Hi @radekbiker

 

This maybe due to the Bluetooth of the A50. Based on the Android OS that you have, your device supports the latest version of the GoPro App. There are instructions in the article below that might potentially fix the Bluetooth connectivity problem. Have a go at the suggested steps at https://www.getdroidtips.com/common-samsung-galaxy-a50-problems/ 

 

Thanks!

Ej

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Tourist
Posts: 6

Re: Problemas A50 Samsung

Like everybody else in this string, my Samsung A50 does not connect to the GoPro App Version 6. None of the recommendations about Bluetooth or WiFi in https://www.getdroidtips.com/common-samsung-galaxy-a50-problems/ apply or make a difference. Hope GoPro figures out a solution soon.