- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
06-27-2019 03:55 PM
Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-27-2019 03:56 PM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-27-2019 04:02 PM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hi @mechita3000
Please go over the steps on Troubleshooting GoPro App Connectivity Issues
Other users also suggest trying to connect via the connection settings of your phone instead of the app.
Also, please make sure the Smart Wi-Fi is turned off.
Let us know how it goes.
Thanks!
Ej
06-28-2019 03:25 PM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Dear all,
I'm your help, hay try to connect my camera to my mobile phone, my mobile phone is a Samsung A50, I read a lot of comment in your forum community about the same problem, one of this comment was about the version of the GoPro app in android, to fix the problem is necesary to install the new version 5.2.3
This is a terrible problem, I cannot share my pictures in my mobile phone, I hope you can help me, I feel so sad I wait for your help, thank
Information about my mobile
Versión de SO:9
Tipo de SO: Android
Modelo de dispositivo:Samsung SM-A505FN
Versión de aplicación:5.2.2
Modelo de cámara/Historial de firmware:[HD7.01.01.70]
ID de cuenta de GoPro:3aa88366-fed0-430e-a0a2-2443c9158f10
06-28-2019 04:23 PM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
We have received several reports regarding this specific model and we have sent this to the team in charge.
We'll post an update as soon as we get one.
Thanks!
Ej
07-05-2019 04:17 PM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Tb estou com problemas no meu A50, tentei de tudo e nada, dai quando faço com o S9+ da minha esposa tudo funciona redondo, mas no A50 não sincroniza. Tenso demais!!!
07-05-2019 06:27 PM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
@saviobatista, apologies for any inconvenience this may have caused you. We'll keep everyone posted as soon as we have any new information about this problem. We appreciate the patience.
07-07-2019 08:04 AM
Re: Problemas A50 Samsung
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
I have the same problem. Since I changed my smartphone to Samsung A50 I couldn't connect my phone to the wi-fi of the gopro... Someone has found any solution?