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Tourist
Posts: 4

Problem to save edit video on gopro app

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Hi
In edit move, I dont have the save button.
I word on Android.
Screenshot_20191206_213040_com.gopro.smarty.jpg
Tourist
Posts: 4

Re: Problem to save edit video on gopro app

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?

GoPro
Posts: 3,550

Re: Problem to save edit video on gopro app

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@liorkaplan 

Sorry about that but your app seems to be in a bad state - the icons are not even at their right order.

It should be - Timeline, Styles, Music, Duration, Format. + You should have the SAVE button in the top right corner. 

You should probably quit and kill the app and try again.

Tourist
Posts: 4

Re: Problem to save edit video on gopro app

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I try this, and this ia not work..
GoPro
Posts: 3,550

Re: Problem to save edit video on gopro app

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Sorry about that, the icon should not be in the order that you have in your screenshot. Is it always like this?

what's your device / OS?

Tourist
Posts: 4

Re: Problem to save edit video on gopro app

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its huawei p30 pro

 

GoPro
Posts: 3,550

Re: Problem to save edit video on gopro app

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Ok @liorkaplan 
Basically version 6.2.3 should be out soon. I would recommend that you do a clean install of the app when it's there - of course save everything you want to before deleting and installing again the app since this deletes ALL content.
6.2.3 has many bug / crash fixes and improvements, it should help a lot.

 

Best,

GoPro
Posts: 3,550

Re: Problem to save edit video on gopro app

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@liorkaplan also what version of the app are you on right now? It seems very strange what you have there. Did you download the app on the PlayStore?

GoPro
Posts: 3,550

Re: Problem to save edit video on gopro app

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@liorkaplan 

Coming back on this issue:

- Do you still have this problem?

- Are you on 6.2.3?
- What's the language / Region of your device? >> Are you on RTL layout direction (right to left language)? 

 

Thank you

Tourist
Posts: 6

Re: Problem to save edit video on gopro app

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Do you happen to have a setting on your phone called "force RTL layout direction"?