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Sightseer
Posts: 1

Problem connecting GoPro Max 360 to IOS 13.4 after update

Having problems connecting GoPro Max 360 to IOS 13.4 after update, ive restarted everything, my phone, and camera, forgot the bluetooth and readded, took the batteries out , restarted wifi ...help?

 

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GoPro
Posts: 11,320

Re: Problem connecting GoPro Max 360 to IOS 13.4 after update

Hello, @damitron. Was the update done to the OS of your phone? Make sure that you have the latest version of the GoPro App installed. The latest version is 6.9.1. After the updates, restart your phone and try pairing with the camera again. Connectivity should be working this time. 

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. Factory reset the MAX then try pairing again. 

 

Let us know how it goes. Thanks!