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11-23-2018 05:31 AM
Preview not supported with mi8 (Android) phone by xiaomi
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It would be a great help if any updates can resolve this issue. (And yes, I have disconnected and reconnected the wifi multiple times with a mi 8 and...mi 6? [My previous phone]).
Much thanks in advance and apologies for any extra work that I may have to burden whomever this may concern with.
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12-12-2018 01:04 AM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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11-23-2018 10:24 AM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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Hi @sunnycliff85777,
I just want to ask if you have another device such as iPhone, iPad or other android device aside from those phones.
We'll check if it's the camera or a Mobile Phone Compatibility.
If it's working on other device please let us know what Device is that and provide the device that is not working and the Android Version of it.
Thanks,
-jay
11-25-2018 08:05 AM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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11-25-2018 09:01 AM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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Good to know that the camera works with the iPhone8. There may be compatibility issues with the Xiaomi phone, particularly considering the OS the phone is running on, and the particular settings in it. Is your phone already updated to the latest OS? See if doing it will help. Let us know how it works out. Thanks!
11-25-2018 11:26 AM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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Android ver.
8.1.0
OPM1.171019.026
MIUI ver.
MIUI Global 10.0 |
Stable
10.0.3.0 (OEAMIFH)
Erm...Hope that helps? Again, thanks for your time and efforts.
11-25-2018 02:10 PM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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Thank you for the prompt response, @sunnycliff85777. We will check with the team if there is any issue particular to Xiaomi or if there are other reported occurrences so we can help with the next steps. We will keep you posted. Best regards!
11-27-2018 03:43 PM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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12-12-2018 01:04 AM
Re: Preview not supported with mi8 (Android) phone by xiaomi
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