11-23-2018 05:31 AM
It would be a great help if any updates can resolve this issue. (And yes, I have disconnected and reconnected the wifi multiple times with a mi 8 and...mi 6? [My previous phone]).
Much thanks in advance and apologies for any extra work that I may have to burden whomever this may concern with.
Solved! Go to Solution.
11-23-2018 10:24 AM
I just want to ask if you have another device such as iPhone, iPad or other android device aside from those phones.
We'll check if it's the camera or a Mobile Phone Compatibility.
If it's working on other device please let us know what Device is that and provide the device that is not working and the Android Version of it.
11-25-2018 09:01 AM
Good to know that the camera works with the iPhone8. There may be compatibility issues with the Xiaomi phone, particularly considering the OS the phone is running on, and the particular settings in it. Is your phone already updated to the latest OS? See if doing it will help. Let us know how it works out. Thanks!
11-25-2018 11:26 AM
MIUI Global 10.0 |
Erm...Hope that helps? Again, thanks for your time and efforts.
11-25-2018 02:10 PM
Thank you for the prompt response, @sunnycliff85777. We will check with the team if there is any issue particular to Xiaomi or if there are other reported occurrences so we can help with the next steps. We will keep you posted. Best regards!