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Tourist
Posts: 13

Re: Please add "Storage Selection" on Android

Latest GoPro app, I still don't have ANY Memory option WHATSOEVER in the Settings menu of the GoPro app. What gives?!

Highlighted
Tourist
Posts: 13

Re: Please add "Storage Selection" on Android

This is not solved.

 

I'm still having this issue on the latest GoPro app. "Settings" Menu (in the hamburger menu on the side?) It has NO options for memory whatsoever. 

 

Screenshot_2019-01-07-09-50-26.png

 

Screenshot_2019-01-07-09-50-29.png

Highlighted
Tourist
Posts: 13

This is a BREAKING ISSUE. Missing feature = no use for app.

This is a BREAKING OMISSION

 

Not having this feature means I flat out can't use the GoPro App. I can't download anything at all. This is a REQUIRED FEATURE.

Highlighted
Sightseer
Posts: 1

Re: Please add "Storage Selection" on Android

I just bought a 128 GB SD card for the single sole purpose of being able to edit my daily GoPro HD footage in Quik without having to worry about topping my phone's very limited internal memory.

To my pleasant surprise, this can't be done.

Please wake me up when this is solved!

Highlighted
GoPro
Posts: 6,097

Re: Please add "Storage Selection" on Android

 

Hi @cone911,

 

We already forwarded this to the team handling this. 

 

We'll keep you posted.

 

Thanks,

-Jay 

Highlighted
Tourist
Posts: 13

Re: Please add "Storage Selection" on Android


@graytree76514 wrote:

 

Hi @cone911,

 

We already forwarded this to the team handling this. 

 

We'll keep you posted.

 

Thanks,

-Jay 


What's the blocker here? If this thread is marked "fixed" why was it marked fixed?

Highlighted
Tourist
Posts: 2

Re: Please add "Storage Selection" on Android


@grandridge40764 wrote:
I have an Android (Samsung Galaxy S9)
Here's what I found to resolve this as desired!
Open Settings
Then (you need to click 7 times on) About Phone
That enables Developer Mode
Open Developer Mode, scroll down to the end.
Click on Force allow apps on external.
See that it is enabled with the slide to the right side!
This allowed me to do the following.
Open Settings> Apps Click on GoPro.
Click Storage, click Change, NOW it presents the option to make the storage location the SD card, which means moving the App and files to the SD!
REALLY WORKED FINE FOR ME, SO PLEASE TRY IT!
John

Voila! Yup, this worked perfectly, thanks John.

Highlighted
Tourist
Posts: 13

Re: Please add "Storage Selection" on Android


@robnfl2000 wrote:

@grandridge40764 wrote:
I have an Android (Samsung Galaxy S9)
Here's what I found to resolve this as desired!
Open Settings
Then (you need to click 7 times on) About Phone
That enables Developer Mode
Open Developer Mode, scroll down to the end.
Click on Force allow apps on external.
See that it is enabled with the slide to the right side!
This allowed me to do the following.
Open Settings> Apps Click on GoPro.
Click Storage, click Change, NOW it presents the option to make the storage location the SD card, which means moving the App and files to the SD!
REALLY WORKED FINE FOR ME, SO PLEASE TRY IT!
John

Voila! Yup, this worked perfectly, thanks John.


Yeah this fix doesn't work for me as my SD is only allowed to run as portable storage on my phone. The option for using the SD card as app storage isn't available and if I format it manually using ADB it doesn't work.