Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Pixel 3a or Android 10 issue?

So travelled at the end of summer and started editing videos on my Pixel 3a. I ended up running out of space so had to clean everything up then just download the files I needed to create videos.

First try just selecting videos in linked google photos it would crash and shut down immediately. Then I re-downloaded the media i wanted to use and tried creating again and managed to create two videos fine though it would still sometimes crash and I'd have to start over.

Now I updated to Android 10 and I can't seem to do much at all. I can add photos/videos but it seems to download them, and I have to add them 3-4 at a time or I get the "sorry unable to create video" error and I have to undo the import.

Anyone else having these issues or is there a workaround? Is the phone too underpowered to edit videos?

Thanks


Accepted Solutions
Highlighted
GoPro
Posts: 12,851

Re: Pixel 3a or Android 10 issue?

Hi @zippyhill063

 

Sorry for any trouble caused.

Please check the information on https://gopro.com/en/us/news/android-10-gopro-compatibility

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,851

Re: Pixel 3a or Android 10 issue?

Hi @zippyhill063

 

Sorry for any trouble caused.

Please check the information on https://gopro.com/en/us/news/android-10-gopro-compatibility

 

Thanks!

Ej