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Tourist
Posts: 5
Accepted Solution

Photo Mirroring Problem - why do I get this?

IMG_4542.PNG

Hi all, any idea why I get this mirror image effect when using iphone images on Quik?

Many thanks

Pete


Accepted Solutions
GoPro
Posts: 339

Re: Photo Mirroring Problem - why do I get this?

@isabellegregoire 

 

Quik iOS 5.0.3 is live and it fixes the issue.

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: Photo Mirroring Problem - why do I get this?

 

Hi @coolrange76445,

 

That's weird.

 

Is it mirrored on the camera as well? 

Please let us know.

 

Thanks,

-Jay 

Tourist
Posts: 5

Re: Photo Mirroring Problem - why do I get this?

The image shows normal in the edit function of the Quik app.  But once I save the video to my phone it does the mirroring.

GoPro
Posts: 3,505

Re: Photo Mirroring Problem - why do I get this?

 

Got it @coolrange76445,

 

That's weird. 

May I know the brand and model of your device so that we can check?

 

Thanks,

-Jay 

Tourist
Posts: 5

Re: Photo Mirroring Problem - why do I get this?

2981A5B4-81FA-43B8-986B-EDD5E95368A0.png

Tourist
Posts: 5

Re: Photo Mirroring Problem - why do I get this?

The photos are taken on an iphone xs. The image  above shows someone else also has the same problem. There is no issue with the images and footage taken on my hero7 black. I have played around with many different settings & effects on the quik app & I do sometimes see the mirror issue in the edit before the video is produced. Many thanks

Tourist
Posts: 4

Re: Photo Mirroring Problem - why do I get this?

I have the same exact problem, but my GoPro Hero 7 Black pictures gets affected too. When I’m Editing they look fine but when I export, every picture looks mirrored or kaleidoscope. And all the pictures were taken with my GoPro Hero Black 7.
GoPro
Posts: 6,198

Re: Photo Mirroring Problem - why do I get this?

Thank you for sharing, @felixt6280 and @coolrange76445. We will pass this along to the team for a closer look. @felixt6280, Do you have a sample picture from your HERO7 Black camera that shows the issue? Are you using Quik on an iOS device, too? Thanks!