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Tourist
Posts: 5

Perte de données

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Bonjour, je me permets de vous contacter car l’application Gopro n’a pas enregistré entièrement le fichier demander sur mon téléphone et j’ai donc perdue les données associées ! Les données ayants transités par l’application je voulais savoir s’il y avait un moyen de les récupérer ?

Merci d’avance
GoPro
Posts: 3,555

Re: Perte de données

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Hi,

So I'm not sure about you mean but basically you have to first save your media to the App and then save them to your phone.
If you have a GoPro Subscription your media are also uploaded automatically to the Cloud and it's also possible to upload from camera to Cloud directly.
If the file you are talking about isn't in your app anymore, nor in your SD card of the camera and not in the Cloud, then I'm sorry but that file is gone.