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Sightseer
Posts: 1
Accepted Solution

PIN number not long enough

I have a gopro hero5. I have connected it before and recall having issues. After getting some new devices, I’m trying to connect again, I go through the steps to pair with the app on my iPhone, the camera doesn’t technically give me a device name to connect to but GoPro does pop up in WiFi under available networks. I try to connect but the camera only gives me a 4 digit pin and the WiFi network is requiring at least 8 digit pin to connect. Can anyone please help?

Accepted Solutions
GoPro
Posts: 8,942

Re: PIN number not long enough

 

Hi @rapidstoke25730

 

The 4-digit PIN is for the Bluetooth connection.

Try resetting your camera's Wi-Fi information. Reset Wi-Fi Name and Password

Then proceed with the pairing process again.

Please note that you may need to forget your camera's Bluetooth ID on your phone's settings.

 

Let us know how it goes.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 8,942

Re: PIN number not long enough

 

Hi @rapidstoke25730

 

The 4-digit PIN is for the Bluetooth connection.

Try resetting your camera's Wi-Fi information. Reset Wi-Fi Name and Password

Then proceed with the pairing process again.

Please note that you may need to forget your camera's Bluetooth ID on your phone's settings.

 

Let us know how it goes.

 

Thanks!

Ej