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Reply
GoPro
Posts: 2,228

Re: Only Balanced and Manual mode available when trimming - IOs

Hello @funtrainsf,

 

Just a quick follow up on this, can you please update your Quik for Mobile to v5.0.3? Then test it out again.

 

Your time and partnership throughout this process are very much appreciated.

 

 

Kind Regards,

 

Ann

Tourist
Posts: 6

Re: Only Balanced and Manual mode available when trimming - IOs

I will.  Sorry; I was out of town earlier this week.

 

I did do some video time lapse this weekend and when I uploaded the footage directly via Quik for Mobile on my iPhone all the options open for using (Yay!).

 

My Quik for Mobile is already 5.0.3 but I don't know when that upgrade happened.

 

I went back and tried to see how it fared with the old footage that was greyed out and all looks great now.  All the options come up.  At least on my iPhone.  Can not test my iPad since it is at home.  But it looks promising.

 

Sorry we can't explain how it all works again.  I promise I wasn't lying (I sent screenshots).  


Thanks for looking into it.

 

Ed

GoPro
Posts: 2,228

Re: Only Balanced and Manual mode available when trimming - IOs

Most probably automatic download for updates is enabled for your iTunes & App Store on your iOS device.

 

Glad it worked out. You're awesome, @funtrainsf!

 

Feel free to post back if anything else comes up.

GoPro
Posts: 382

Re: Only Balanced and Manual mode available when trimming - IOs

Yay @funtrainsf glad to hear it's back on track. Keep us posted if you reproduce this strange behavior!

Thanks and have a great week-end!