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Tourist
Posts: 2

OnePlus 7 unable to pairing with GoPro 7 black

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I have problem for pairing with the OnePlus 7 mobile. See attached message. It is working with InePlus 6t but not working with OnePlus 7. Please reply.
Screenshot_20191021-150857.jpg
GoPro
Posts: 24,297

Re: OnePlus 7 unable to pairing with GoPro 7 black

[ New ]

Hi @zippysand07606

 

What Android version is the OnePlus7 on?

Have you tried paring the camera to any other phones?

 

Thanks!

Ej

 

Tourist
Posts: 2

Re: OnePlus 7 unable to pairing with GoPro 7 black

[ New ]
See attached image
Screenshot_20191022-102952.jpg
GoPro
Posts: 24,297

Re: OnePlus 7 unable to pairing with GoPro 7 black

[ New ]

Hi @zippysand07606

 

We have recently released an update for the GoPro app on Android.

 

Please make sure to restart your phone before pairing it with the camera again.Let us know how it goes.

 

Thanks!

Ej