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Tourist
Posts: 1

OnePlus 7 Pro | Android 10 cannot connect to Hero 5 and Hero 8

Hi,

 

I have an OnePlus 7 Pro on Android 10 and cannot connect to my GoPro Hero 5 and Hero 8 anymore (it worked on Android 9).

 

I did the usual trouble-shooting (remove BT-pairing, remove GoPro WLan connection, cleared cache, reinstalled the GoPro app)

 

I read somewhere that there is a known issue with OnePlus devices and the GoPro app. Is this true and still the case?

 

When can I (we) expect a fix for this problem?

 

Michael

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GoPro
Posts: 682

Re: OnePlus 7 Pro | Android 10 cannot connect to Hero 5 and Hero 8

@michaeld7648 Sorry about that our dev and QA Teams have reproduced the issue and we are trying to fix it. Fix coming either in 6.2.3 or 6.2.4.