OnePlus 5T unable to pair with GoPro Fusion

[noblestar0708]

My GoPro app is constantly showing "Your Fusion is Ready" and "Paired" was displayed on the Fusion screen. However, I am not able to connect to my GoPro Fusion. It will shows "We can't connect to your gopro, something went wrong- give it another shot" after 5 minutes of loading. 

Kindly assist. 

Regards,

Bryan

[aragon1006]

Hi @noblestar0708

Kindly refer to this link for the supported devices.

There is a also work around when on the pairing process, select HERO6 Black instead of Fusion.

This should confirm the connection an should let you control the camera.

Let us know how it goes.

Thanks!

Ej

[noblestar0708]

I believe i've found the resolution. Change the bandwidth from 5.2GHz to 2.5GHz in the GoPro Fusion setting. Although both my phone and the GoPro fuision does have 5.2GHz bandwidth, I am still not certain why this isn't supporting. 

Regards,

Bryan

[aragon1006]

Thanks for posting back @noblestar0708

We'll send this information to the team in charge.

Regards,

Ej