Numero PIN

[diogogorgen]

Olá, minha GOPRO Hero 4 não aparece PIN para conexão, já apaguei as redes do meu celular e atualizei manualmente o Firm para a ultima versão 5.0
oque posso fazer?

[aragon1006 · Accepted solution]

Hi @diogogorgen

Did you try a Wi-Fi reset?

If your camera is not providing the Bluetooth PIN, the reset may have not completed successfully.

Try resetting it again.

If it's still the same, the next step is a manual update. https://gopro.com/en/us/update/hero4

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @diogogorgen

Did you try a Wi-Fi reset?

If your camera is not providing the Bluetooth PIN, the reset may have not completed successfully.

Try resetting it again.

If it's still the same, the next step is a manual update. https://gopro.com/en/us/update/hero4

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej