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Sightseer
Posts: 1
Accepted Solution

Numero PIN

Olá, minha GOPRO Hero 4 não aparece PIN para conexão, já apaguei as redes do meu celular e atualizei manualmente o Firm para a ultima versão 5.0
oque posso fazer?


Accepted Solutions
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GoPro
Posts: 19,775

Re: Numero PIN

Hi @diogogorgen

 

Did you try a Wi-Fi reset?

If your camera is not providing the Bluetooth PIN, the reset may have not completed successfully.

Try resetting it again.

If it's still the same, the next step is a manual update. https://gopro.com/en/us/update/hero4

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 19,775

Re: Numero PIN

Hi @diogogorgen

 

Did you try a Wi-Fi reset?

If your camera is not providing the Bluetooth PIN, the reset may have not completed successfully.

Try resetting it again.

If it's still the same, the next step is a manual update. https://gopro.com/en/us/update/hero4

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej