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Tourist
Posts: 2

Now videos uploaded to quick playback black screen?

[ New ]
I have my GoPro Max set to auto upload which it does and now when I go try to view my videos or share links to them they just display with a black screen with no actual video but play audio?
Screenshot_20210717-123442_Firefox.jpg

Accepted Solutions
GoPro
Posts: 28,918

Re: Now videos uploaded to quick playback black screen?

[ New ]

Hi @xzulas

 

What phone are you using?

Do you have the latest version of the app?

Do you observe the same when creating a story using photos?


Thanks!

Ej

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All Replies
GoPro
Posts: 28,918

Re: Now videos uploaded to quick playback black screen?

[ New ]

Hi @xzulas

 

What phone are you using?

Do you have the latest version of the app?

Do you observe the same when creating a story using photos?


Thanks!

Ej

Tourist
Posts: 2

Re: Now videos uploaded to quick playback black screen?

[ New ]

So sorry! I jumped the gun, it was just still encoding or something and now it works fine.