Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Tourist
Posts: 4
Accepted Solution

Note 3 not supported

Why my phone note3 suddenly not supported the go pro app

Accepted Solutions
GoPro
Posts: 9,401

Re: Note 3 not supported

Hello @kuwatog45 . What is the OS version of your Note 3? To verify, is it  GoPro App version 5.1  that you have downloaded? If it is, this version is compatible with Android OS version 6.0.1 or higher. Hope to hear  back from you. Thanks!

View solution in original post


All Replies
GoPro
Posts: 12,150

Re: Note 3 not supported

 

Hi @kuwatog45

 

 

What seems to be happening with the connection to the app?

Are you getting an error message?

Please make sure that your phone's OS, the app and the camera are all up to date.

For reference, you may check Troubleshooting GoPro App Connectivity Issues

 

Thanks!

Ej

 

Tourist
Posts: 4

Re: Note 3 not supported

Yup it wont download the application on the playstore its not supported my phone note 3
GoPro
Posts: 9,401

Re: Note 3 not supported

Hello @kuwatog45 . What is the OS version of your Note 3? To verify, is it  GoPro App version 5.1  that you have downloaded? If it is, this version is compatible with Android OS version 6.0.1 or higher. Hope to hear  back from you. Thanks!

Tourist
Posts: 4

Re: Note 3 not supported

5.0 n version of my note 3.. how to download the 5.1 version
GoPro
Posts: 9,401

Re: Note 3 not supported

Sorry, @kuwatog45. The latest version (5.1) of the GoPro App is compatible with Android 6.0.1 or later.