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Sightseer
Posts: 1

No se me conecta el wifi hero 8 black

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Buenos dias hace unas semanas que me he comprado la gopro hero 8 black y no me deja conectar la aplicacion con la camara de ninguna manera, he intentado cambiar la conexion wifi, he reseteado la camara y tampoco funciona siempre sale la pantalla que hay un problema con la conexio
GoPro
Posts: 24,363

Re: No se me conecta el wifi hero 8 black

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Hello @sunnyspiri2021

 

What phone are you using?

 

Please follow the steps below: 
Remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
Reset your camera’s Wi-Fi settings using the instructions on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.

 

Let us know how it goes.

 

Thanks!

Ej