Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Tourist
Posts: 3

No puedo reproducir videos 360 con la aplicación de go pro

[ New ]
Al cargar los vídeos de la go pro Max los de 360 no se habrán

Accepted Solutions
GoPro
Posts: 12,939

Re: No puedo reproducir videos 360 con la aplicación de go pro

[ New ]

Hello @pedrod628. Please make sure your mobile device, app, and camera are on their current versions. What's the mobile device used and its OS version installed? When you get a chance, please check out this article 360 Media Support in the GoPro App for further reference.

View solution in original post


All Replies
GoPro
Posts: 12,939

Re: No puedo reproducir videos 360 con la aplicación de go pro

[ New ]

Hello @pedrod628. Please make sure your mobile device, app, and camera are on their current versions. What's the mobile device used and its OS version installed? When you get a chance, please check out this article 360 Media Support in the GoPro App for further reference.

Tourist
Posts: 3

Re: No puedo reproducir videos 360 con la aplicación de go pro

[ New ]

no puedo editar los cvideos en 360 con go pro max estos son  las caracteristicas de todo lo que tengo de las aplicaciones 

Screenshot_20200716-115015.png
GoPro
Posts: 25,194

Re: No puedo reproducir videos 360 con la aplicación de go pro

[ New ]

Hi @pedrod628

 

Do you have the GoPro App installed?

Can you help us with the following information: Camera version, GoPro App version, phone and OS version.

 

Thanks!

Ej