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GoPro Apps for Mobile
Posts: 1

No puedo extraer mis contenidos de mi go pro hero 6

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Tengo problemas con extraer los contenidos de mi go pro, logro que en la app aparezca la camara como "camara encontrada" pero al momento de querer usar la camara desde mi celular o abrir "mis contenidos" esta me tira un error y no me deja realizar nada. Alguna ayuda para este problema? he reiniciado las conexiones de mi go pro, eliminé la go pro de la app y la volví a enlazar y nada.


Posts: 18,658

Re: No puedo extraer mis contenidos de mi go pro hero 6

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Hello, @lithebluff240. Which phone are you using and which OS is it running on? Do you have the latest version of the app installed? Is your camera updated to the latest firmware? 


Have you been able to view and import with the same camera and phone before? When the camera and the app are paired and you attempt to view your media, what error message do you get? A screenshot of this error message will be helpful.