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Sightseer
Posts: 1

No baja videos al teléfono

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En la app móvil a la hora de bajar el video o historia al teléfono se sale de la App y no es posible bajarlo para compartirlo, ¿que puedo hacer ?
GoPro
Posts: 18,428

Re: No baja videos al teléfono

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Hello @swiftsand72121. Which phone are you using and which OS is it running on? Do you have the latest version of the GoPro App installed? Were you getting any error message while attempting to download your media to the app? Which types of files were you trying to download? Does your phone have enough storage to accommodate new media?These details will help us gain a better understanding of what is going on. We hope to hear back from you.