Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Sightseer
Posts: 2

No Live Button on the App

Hi everyone - hope someone can help!

 

I have a Hero 7 purchased new last year and an Iphone X. Have added the latest version of GoPro App and updated the camera but don't get the live button on the app.

 

Both camera and app are synced but just don't have the Live button!

 

Any suggestions gratefully received.

Highlighted
GoPro
Posts: 9,889

Re: No Live Button on the App

@livelyshor181, please make sure that you have the latest version of the GoPro App installed on your mobile device. Which HERO7 camera do you have? Live streaming is only available for HERO7 Black camera.

Highlighted
Sightseer
Posts: 2

Re: No Live Button on the App

I have the Hero 7 White and version 6.13 installed ....
Highlighted
GoPro
Posts: 19,934

Re: No Live Button on the App

Hi @livelyshor181

 

As shared above the Live option is available on HERO7 Balck.

 

Thanks

Ej