03-21-2020 09:35 AM - last edited on 04-20-2020 07:11 AM by aragon1006
I have the same problem.
My phone is redmi note 8 pro
If solved it,share with me your solution
2 weeks ago - last edited 2 weeks ago
MAX is a premium camera with high-resolution video capabilities. This takes a lot of processing power to run on a phone's video player. Even newer phones that might have older chipsets which is very common in Android can struggle with processing 5k video.
You may try shooting in 3K/60 and then editing in the app. This is less processing-intensive than the 5k video mode and is more likely to work with your phone.
These are the hardware recommendations we have for Android users on the app using 360 cameras. Chipsets on phone:
- Kirin 980 or newer
- Qualcomm Snapdragon 845 or newer
- Exynos 9810 or newer
Please continue checking our website for updates. GoPro App: Release Notes