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Sightseer
Posts: 1

New phone, New gopro app

Hello,

I recently broke my Google Pixel 2 XL and just got a new one. I downloaded the gopro app and connected my gopro 6.

They issue is the videos that were saved on the app on my old phone are not there anymore. Doesnt the app do back up? I also do not recall using the cloud or my emails.

What can i do ? Please help
GoPro
Posts: 2,967

Re: New phone, New gopro app

 

Hi @stoutbluff1325,

 

If it is saved on your phone it is only saved locally on your phone not on the app. 

 

If you have a cloud storage just sign in and you should be able to retrieve the photos and videos. 

 

Regards,

-jAY