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%3CLINGO-SUB%20id%3D%22lingo-sub-115859%22%20slang%3D%22en-US%22%3ENeed%20help!%20Unable%20to%20pair%20hero%204%20session%20with%20iPhone%206%20ios%2011.1%20cam%20and%20app%20updated%20to%20latest%20ver%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-115859%22%20slang%3D%22en-US%22%3E%3CP%3ENeed%20help%20pairing%20my%20hero%204%20session%20with%20my%20iphone%206%20ios%2011.1.%20Camera%20is%20updated%20to%20latest%20firmware%20version(2.00)%20and%20app%20is%20updated%20to%20latest%20version(4.2.2)%20When%20i%20tried%20pairing%20them%20all%20I%20get%20is%20the%20error%20message%3A%20%22There%20seems%20to%20be%20an%20issue%20connecting%20to%20your%20GoPro.%22%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-115859%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20iOS%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-115914%22%20slang%3D%22en-US%22%3ERe%3A%20Need%20help!%20Unable%20to%20pair%20hero%204%20session%20with%20iPhone%206%20ios%2011.1%20cam%20and%20app%20updated%20to%20latest...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-115914%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F49165%22%20target%3D%22_blank%22%3E%40snowytree5484%3C%2FA%3E%20-%20If%20you've%20already%20connected%20to%20the%20wifi%20signal%20coming%20from%20the%20GoPro%2C%20try%20turning%20the%20wifi%20and%20bluetooth%20off%20on%20your%20phone's%20settings%20and%20then%20turning%20them%20back%20on%20again%20to%20reset%20the%20connections.%20Then%2C%20try%20to%20pair%20the%20camera%20to%20the%20phone%20again.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-115936%22%20slang%3D%22en-US%22%3ERe%3A%20Need%20help!%20Unable%20to%20pair%20hero%204%20session%20with%20iPhone%206%20ios%2011.1%20cam%20and%20app%20updated%20to%20latest...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-115936%22%20slang%3D%22en-US%22%3E%3CP%3EI%20got%20it%20to%20work%20now.%20I%20just%20had%20to%20forget%20the%20device%20to%20refresh%20its%20bluetooth%20connection%20for%20pairing.%20Thanks%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F97%22%20target%3D%22_blank%22%3E%40jefft%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

Need help! Unable to pair hero 4 session with iPhone 6 ios 11.1 cam and app updated to latest ver

Need help pairing my hero 4 session with my iphone 6 ios 11.1. Camera is updated to latest firmware version(2.00) and app is updated to latest version(4.2.2) When i tried pairing them all I get is the error message: "There seems to be an issue connecting to your GoPro." 


Accepted Solutions
GoPro Community Manager
Posts: 5,862

Re: Need help! Unable to pair hero 4 session with iPhone 6 ios 11.1 cam and app updated to latest...

@snowytree5484 - If you've already connected to the wifi signal coming from the GoPro, try turning the wifi and bluetooth off on your phone's settings and then turning them back on again to reset the connections. Then, try to pair the camera to the phone again.

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,862

Re: Need help! Unable to pair hero 4 session with iPhone 6 ios 11.1 cam and app updated to latest...

@snowytree5484 - If you've already connected to the wifi signal coming from the GoPro, try turning the wifi and bluetooth off on your phone's settings and then turning them back on again to reset the connections. Then, try to pair the camera to the phone again.

 

Jeff

Tourist
Posts: 2

Re: Need help! Unable to pair hero 4 session with iPhone 6 ios 11.1 cam and app updated to latest...

I got it to work now. I just had to forget the device to refresh its bluetooth connection for pairing. Thanks, @jefft