Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 2

Não consigo conectar minha Gopro no celular, não aparece no celular a câmera

[ New ]
Tenho uma Gopro hero 5 e não consigo conectar no meu celular Motorola Moto G5S,
GoPro
Posts: 25,269

Re: Não consigo conectar minha Gopro no celular, não aparece no celular a câmera

[ New ]

Hi @agilewater72688

 

I it just the first time you are paring your camera to your phone or has it been paired before?

Please go over the steps on Troubleshooting GoPro App Connectivity Issues

You may also test your camera with another mobile device to help isolate the issue.

Let us know how it goes.

 

 

Thanks!

Ej

 

Highlighted
Sightseer
Posts: 2

Re: Não consigo conectar minha Gopro no celular, não aparece no celular a câmera

[ New ]
Olá.
A câmera já foi emparelhada com o celular várias vezes, mas agora não consigo mais. E já segui as instruções de conectividade dadas pelo app
GoPro
Posts: 13,009

Re: Não consigo conectar minha Gopro no celular, não aparece no celular a câmera

[ New ]

@agilewater72688, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.