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Tourist
Posts: 1
Accepted Solution

My old wifi remote doesn't connect hero 4 silver

I tried to pair old wifi remote with hero 4 silver and i saw success in both screens then i accidently clicked ''connect to more cameras'' on remote screen after that when i try to pair remote and camera i see success on camera only but nothing happens on remote. Can anybody help me?


Accepted Solutions
GoPro
Posts: 9,706

Re: My old wifi remote doesn't connect hero 4 silver

 

Hi @kavesdemon

 

If pairing doesn't work, try to connect to the camera's Wi-Fi network with a phone/tablet. You'll need to switch the camera to "GoPro App" mode in the camera's Wi-Fi menu first.

Once successful, try pairing the camera to the remote again:

 

1. Power ON the camera.
2. Navigate and enter the SETUP menu, then press the top shutter button to enter the WIRELESS menu. 
3. In the Wi-Fi menu, press the camera’s front button until “REM CTRL” is highlighted and then press the top button to select it. 
4. If an option to select Existing, New, or Back appears, select "NEW".
5. On the next screen you’ll see that the camera is now in Pairing mode for the next 3 minutes.
6. Now set your camera aside and pick up the remote.

 

Let us know how it goes.

If it's still the same, you can contact our Support Team to further check on this.

https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,706

Re: My old wifi remote doesn't connect hero 4 silver

 

Hi @kavesdemon

 

If pairing doesn't work, try to connect to the camera's Wi-Fi network with a phone/tablet. You'll need to switch the camera to "GoPro App" mode in the camera's Wi-Fi menu first.

Once successful, try pairing the camera to the remote again:

 

1. Power ON the camera.
2. Navigate and enter the SETUP menu, then press the top shutter button to enter the WIRELESS menu. 
3. In the Wi-Fi menu, press the camera’s front button until “REM CTRL” is highlighted and then press the top button to select it. 
4. If an option to select Existing, New, or Back appears, select "NEW".
5. On the next screen you’ll see that the camera is now in Pairing mode for the next 3 minutes.
6. Now set your camera aside and pick up the remote.

 

Let us know how it goes.

If it's still the same, you can contact our Support Team to further check on this.

https://gopro.com/help/ContactUs

 

Thanks!

Ej