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01-23-2019 04:54 PM
Music not downloading
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01-28-2019 09:47 AM
Re: Music not downloading
[ New ]Hello @kieran939. See if you get a pop-up notification bout enabling Offline Music Library. Make sure this is toggled to on. Then try downloading music for offline use again. Let us know how it works out.
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01-28-2019 12:27 PM
Re: Music not downloading
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01-28-2019 03:46 PM
Re: Music not downloading
[ New ]
Hi @kieran939
I have just tested two Android phones and I was able to download music on both.
See if this steps works:
Make sure that you are connected to the internet first.
Do a test project.
Tap on the Music icon.
Tap on > then tap on Music Library.
Select your preferred music.
Tap on the check button to confirm.
Wait for the download to complete.
Once done, put your phone on offline mode then do a test project.
You should be able to locate the music on your music library.
Let us know how it goes.
Thanks!
Ej
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01-28-2019 05:24 PM
Re: Music not downloading
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01-30-2019 02:55 AM
Re: Music not downloading
[ New ]This doesn't address the issues with saving songs when offlne. When I attempt, it'll hit a tangle with one melody a choose it didn't download the other anyway numerous tunes it said it did. That there are such huge numbers of things in this rundown of issues essentially discloses to me Music wasn't prepared for the prime time. This three month trial is basically a three months beta to the extent I'm concerned. It is simply non-functional for me too.
Charles N. Glowacki
make my essay
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01-30-2019 02:36 PM
Re: Music not downloading
[ New ]
Hi @kieran939
You may contact our Support Team to have this checked further.
https://gopro.com/help/ContactUs
Thanks!
Ej
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01-30-2019 03:19 PM