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Sightseer
Posts: 1

Media isn’t uploading to the cloud despite auto upload being on and moblie upload being on.

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When I view media on my app I can only see it when I am connected to the camera. I have paid for the subscription for the cloud storage but when I press on the ‘cloud’ section in the app there is only the media that I have downloaded (so it looks the same as the ‘app’ section). I don’t have storage on my phone to download all the media onto my phone but I want it to be saved so I can delete them from the camera and access them on my phone. I am working on an iPhone 8.
GoPro
Posts: 2,392

Re: Media isn’t uploading to the cloud despite auto upload being on and moblie upload being on.

[ New ]
Hi,

If you want the media up fast or if you have large files and a lot of them, it’s best to use camera as a hub, that is that the camera uploads to the Cloud directly > plug in the camera overnight so it will upload while you sleep with no interruptions.

See this article here > https://community.gopro.com/t5/en/Auto-upload-your-footage-to-the-cloud-with-GoPro-PLUS/ta-p/388304