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Tourist
Posts: 1

Max Media will not load on Imac

[ New ]

Started using my Max. The media will show and download on my Iphone but is not recognized by my mac. The SD card shows that there is media on the card.

Hekp,

 

Thxs

 


Accepted Solutions
GoPro
Posts: 14,779

Re: Max Media will not load on Imac

[ New ]

Hello @epicvista871. Just to check, how are you trying to view your 360 media files on your computer?

The spherical videos captured by MAX is saved in .360 format. You'll need the GoPro Player to transform or convert these files on your computer. 

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All Replies
GoPro
Posts: 14,779

Re: Max Media will not load on Imac

[ New ]

Hello @epicvista871. Just to check, how are you trying to view your 360 media files on your computer?

The spherical videos captured by MAX is saved in .360 format. You'll need the GoPro Player to transform or convert these files on your computer.