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Sightseer
Posts: 1

MY Camera updated through the app but now it wont connect

[ New ]

My Go Pro automatically updated to ver 1.90 yesterday, and since then my gopro will not connect to the mobile app wirelessly.  Before the update I used the app all the time to control my camera but now I cant


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GoPro
Posts: 12,950

Re: MY Camera updated through the app but now it wont connect

[ New ]

@stoutblaze56442, following updates, it's a good idea to restart your phone before re-pairing your camera to the GoPro app. This should resolve your issue.

 

If you continue to have connectivity issues, there are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.

Hopefully, this helps. Let us know how it goes.

View solution in original post


All Replies
GoPro
Posts: 12,950

Re: MY Camera updated through the app but now it wont connect

[ New ]

@stoutblaze56442, following updates, it's a good idea to restart your phone before re-pairing your camera to the GoPro app. This should resolve your issue.

 

If you continue to have connectivity issues, there are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.

Hopefully, this helps. Let us know how it goes.