Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Anonymous
Posts: 0

Location services for connecting to an app?

[ New ]
"GoPro needs to know your location if you want to use APP".

Dear GoPro Team, I said it before and I'll say it again - thank you for all the fantastic job that you've done!

And I don't care if FBI wants to see my dumb timelapses and music videos, but sometimes I have literaly 0$ on my phone and I don't want to instantly share my stories with everyone and don't want to see some news and some spam-of-the-day because there's enough of it in Facebook and Instagram.
I just want to connect my GoPro Hero 4 Sesson to an Android APP and to edit some settings.
How can I turn myself off from this magical Skynet, connecting only when I want?

Thank you.
 
Anonymous
Posts: 0

Re: Location services for connecting to an app?

[ New ]

Will there be any answer?

Anonymous
Posts: 0

Re: Location services for connecting to an app?

[ New ]

I too am curious as to how this is justifiable.

 

In the meantime I am looking for an alternative to my gopro

GoPro
Posts: 3,036

Re: Location services for connecting to an app?

[ New ]

@Anonymous

 

That's were I can find it on my Pixel > Go to Settings / Apps & Notifications / App Permissions / Location > you'll see the list of apps.

Also you don't have to share your video to Facebook / Instagram etc... simply choose Save without sharing and the video will be saved in your device only.

Sightseer
Posts: 1

Re: Location services for connecting to an app?

[ New ]

I would also like to ask this question! I see a post saying that it's because it's a marshmallow bug for android 6 but surely it should be fixed by now as my S6 is on 7.0? Apparently it needs the location services to detect wifi signals from the go pros? Not entirely sure myself but it never needed this when I had my hero 4 session.


https://gopro.com/help/articles/Block/GoPro-App-Android-6-Connection-Issues

GoPro
Posts: 19,608

Re: Location services for connecting to an app?

[ New ]

Hello @iano37

 

Thank you for reaching out. I verified this with the team - all Android phones running Marshmallow or later need location services turned on to be able to pair camera with GoPro App. We will update the article you referred to - thank you for pointing it out. 

 

Best regards, 

Marius

Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]
How WONDERFUL!!! Now we can't use our cameras without being tracked. Yes I know, I know, no personal data is being collected by GoPro BS... But personal data IS being collected isn't it: The location of MY camera is connected to a serial number which was registered for warranty which contains all my (your) personal data. Go figure. It's oh so curious how my previous version of the app works just fine without divulging my location yet the new one can't?
Any person viewing this topic who believes anything GoPro says about it being absolutely necessary for the location service to be active should absolutely continue to purchase GoPro products and continue to surrender their privacy. For the smart ones it's strongly suggested that you research alternatives such as Sony, and knock offs. Don't become "used to" companies gathering and selling your data!
Tourist
Posts: 3

Re: Location services for connecting to an app?

[ New ]

What is the reasoning behind this?  Is there a way around it?  Not only do I have to dig through the internet to find a version of the app that's compatible with my phone but now I have to enable GPS?  Am I going to have to refund this thing?

Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]

The reasoning: Pure corporate greed of a failing company to sell your data. A company who, although they basically created the market with a "groundbreaking camera", is becoming less and less relavent and has lost touch with the very thing that gained them success. Their customer base. You should check out all the other much less expensive offerings.

 

P.S - Too bad GoPro was too stupid, yes stupid, to hold onto Kolor and develop their awesome 360° stitching and vitual tour software. Three  ass claps for the morons who made that decision.

Tourist
Posts: 3

Re: Location services for connecting to an app?

[ New ]

I believe it.  I regret buying this camera but I guess I'll make due just pushing the button to start and stop.  I'll have to just guess where it's pointing and hope for the best.  Luckily it was a certified refurb so I didn't pay full price.  I bought my dad a GoPro Hero a few years ago and was disgusted by the software and app then, not sure why I thought I wouldn't have the same experience again.  I'll be looking for alternatives next time I purchase a camera for sure.

GoPro
Posts: 3,036

Re: Location services for connecting to an app?

[ New ]

@michaels7114 @Anonymous @edmundr08720 @iano37 

 

Sorry about that.

 

I've tested again today:

- On my iPhone X, Location Services isn’t activated for GoPro App and it's working fine.
- On my Pixel I can deactivate Location > Settings / Apps & Notifications / GoPro App / App Permissions > deactivate Location. However doing this the camera can't connect to GoPro App anymore. It seems that it's an Android issue.
 
The GoPro app does indeed need access to your location in order to connect to your camera. For the record, GoPro isn't collecting any user data based off this - it's only use is to assist in helping your camera locate your mobile device so they can establish a connection.
Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]

Coincidently, I just loaded the Nikon app on my phone and it too asks to enable location. I understand the whole "geo tagging" idea which does come in handy for "adventurers" (I guess) however the default for all apps should not require divulging location. The app should work without having to connect directly to GoPro. Only the camera itself.  You DO NOT need location enabled for the camera to know where your phone is. That's outright BS. I have a panasonic (video) camera which has an app and the only thing you need to is directly connect to it is wifi or bluetooth with a password. No location needed at all. Hmm... I wonder how Panasonic managed to do that without needing our locatoin?

 

It's as simple as this: To directly connect a camera to an app no (camera) company needs to know where you are in the world in order for their app run. They just want data.

 

How is it that the GoPro app worked just fine without this "feature" only 1 or two versions ago?

 

The last GoPro Hero 3+ I bought is the very last GoPro product I will every buy again because the only interest they have is to their shareholders.

Sightseer
Posts: 2

Re: Location services for connecting to an app?

[ New ]

Well... i will most definetely not be the last one finding this.

 

Requiring Location services to be enabled for simply pairing two devices to control something over Wi-Fi/Bluetooth or changing some settings is ridiculous/outrageous and above all, DISGUSTING.

 

Fortunately i can return my GoPro(HellNo) HERO 2018 since i only have it for a day.

 

I have no other words than "Shame on you GoPro, for justifying/forcing all this BS onto your (potential) customers."

GoPro
Posts: 27,018

Re: Location services for connecting to an app?

[ New ]

Hello Everyone!

 

All versions of Android currently running the GoPro App must have Location Services enabled on your phone/device in order for the GoPro App to successfully scan for cameras. Enabling location services does not collect user data.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Location services for connecting to an app?

[ New ]

Please don't fool us, we aren't all STUPID/GULLIBLE.

 

That "requirement" isn't Android related. GoPro WANTS it to be enabled.

How i know? I have another action camera which i can connect/use over Wi-Fi perfectly fine, WITHOUT enabling Location Services.

This under Android Pie.

Tourist
Posts: 3

Re: Location services for connecting to an app?

[ New ]

You're missing the point.

Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]

"...the app doesn't collect any personal user information..." and also "the check is in the mail..." and furthering that train of thought "I promise not to  _ _ _ in you..." HONESTLY WE AT GOPRO PROMISE!

 

I assume you mean GoPro is still "missing the point" because they still don't have a flipping clue about the issue and why they are experiencing attrition. Sometimes I wonder how such "intelligent" people can be so "stupid" and retain a job in the modern day workforce?!

 

Relegated to the back of the closet.

Tourist
Posts: 1

Re: Location services for connecting to an app?

[ New ]
The only reason that this is not required on an Iphone is that apple wont allow it. They want to own the personal data collected. Now apple have been more firm on this than google. This is why I dont use either of the two.

It is correct that on android location is NOT needed to connect to a wifi network or a bluetooth. It is cheap and stupid to even try to convince users of anything else. Im sorry gopro, the camera is fantastic but you just lost it all. Never ever ever again will I purchase a gopro product.

The most fantastic thing is that this is not a bug in android as some suggested. You as a providor can choose not to.. or allow an option not to. But no..

Pretty.. weak..
Tourist
Posts: 2

Re: Location services for connecting to an app?

[ New ]

Alright everyone, calm down. GoPro is correct. The app needs location permission to scan for cameras over WiFi. I'm an Android developer myself (not GoPro-affiliated) and, while permissions can sometimes be confusing, I can assure you Android is trying to protect its users with this one. GoPro just need to explain itself better. 

 

The GoPro app uses the Wi-Fi scanning capabilities provided by the Android WifiManager API to get a list of Wi-Fi access points that are visible from the device. When the camera has WiFi on, it behaves like an access point. To improve network performance, security, and battery life, Android 9 (API level 28) tightened permission requirements and further limited the frequency of Wi-Fi scans. Android requires any app that wants to scan for WiFi access points to request the location permission. Why? Because a list of WiFi access points near you can be used to determine your location. This is one way your mapping app is so fast at showing your location, even inside buildings. Location services on your phone uses a combination of WiFi access points, cell network triangulation, IP address geolocation, and GPS to find your location in seconds. So, Android is trying to protect you by letting you know, "Hey, this app is trying to scan for WiFi networks, but that also can expose your location, do you want to allow location?". Again, the GoPro app itself could explain this and their support reps should be better trained, but there you have it. 

 

However, what it doesn't explain is why the GoPro app is trying to scan while the app is not in-use which is what it is doing now. It's possible the app just not updated for Android 10's new fine-grained location permissions, but they really should be ahead of the game instead of waiting for customers to point out these issues.

 

If you want to get technical, here's the topic on WiFi scanning from the Android developer website:

https://developer.android.com/guide/topics/connectivity/wifi-scan

GoPro
Posts: 3,036

Re: Location services for connecting to an app?

[ New ]

Thanks a lot @rapidsurf7557, your help and detailed explationation on this matter is highly appreciated :)

Explorer
Posts: 13,045

Re: Location services for connecting to an app?

[ New ]
It's going to be amazing to see all of the "smart" people who commented on this post come back and apologize for making their ridiculous accusations and insults.
Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]

Never mind it's just not worth the effort...


[GoPro free since Hero 3]


@danielr15 wrote:
It's going to be amazing to see all of the "smart" people who commented on this post come back and apologize for making their ridiculous accusations and insults.

 

Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]

I am NOT a developer  but I have, and still, use numerous apps such as Nikon, Panasonic, DJI... To date, neither Nikon nor Panasonic require me to turn on location in order to connect or remotely control my cameras and DJI just "added" that requirement.  I am using the latest Android. How might you explain that? I'd be genuinely interested (no sarcasm intended).

Explorer
Posts: 13,045

Re: Location services for connecting to an app?

[ New ]

Check your app permissions

Explorer
Posts: 13,045

Re: Location services for connecting to an app?

[ New ]
BTW:
The world isn't flat
Those aren't Chemtrails
Nobody is coming for your guns
The government isn't spying on you
Vaccines are good and necessary
Trump is a lying Con-Man
Tourist
Posts: 2

Re: Location services for connecting to an app?

[ New ]
How do these other apps connect to their cameras? If they use something like Bluetooth instead of WiFi, you wouldn't get a location permission prompt.

If they use WiFi, it's possible that it's doing it by "direct WiFi" or connecting to a specific SSID without scanning. The location permission only comes in when an app is attempting to scan for wireless networks. If the app uses WiFi direct or connects to an expected SSID without scanning, it may be able to dodge the location requirement (I think, I haven't looked into this particular area much).
Hiker
Posts: 24

Re: Location services for connecting to an app?

[ New ]

@danielr15 wrote:
BTW:
The world isn't flat - Correct  _  2 points
Those aren't Chemtrails - Context _ 0 points
Nobody is coming for your guns - Beto  _ -2 points
The government isn't spying on you- Seriously? _ -10 points
Vaccines are good and necessary - Correct _ +5 points
Trump is a lying Con-Man - Captain Obvious _ +5 points

Total score 0
Thanks for playing and congratulatoins! Your prize of one free spycam courtesy of GoPro and their shareholders will be mailed to you by the first day of the twelth of never so keep your eyes peeled.


[GoPro free since Hero 3]