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Sightseer
Posts: 1

Live streaming not working on GoPro Hero 7 Black

 

I've updated the GoPro Hero 7 Black to the latest firmware, 01.51.00.

 

Can't get the live stream functionality to work.

 

Here are some screenshots.

 

image1

 

image2

 

image3

Tourist
Posts: 13

Re: Live streaming not working on GoPro Hero 7 Black

Have the same problem on Android.
GoPro
Posts: 9,584

Re: Live streaming not working on GoPro Hero 7 Black

 

Hi @jessea71082 @larsk

 

Please ensure that your Bluetooth connection is on if using your Wi-Fi to connect to the internet.

You may also try to unpair and pair the camera again.

 

I have just tested this on my Android 7.0 phone and it's working fine.

 

For reference: Getting Started With Live Streaming

 

Thanks!

Ej

 

Sightseer
Posts: 1

Re: Live streaming not working on GoPro Hero 7 Black

Hello, mine is also not working on a S8. Tried everything on both camera and phone, but nothing happened. Tested again with iphone and works fine.. 

So, perhaps a problem with the android app ?

I cannot even set up the account, i push the button "SET up live", and after 20 second i got a "!" and it goes back to the preview screen

 

Sightseer
Posts: 2

Re: Live streaming not working on GoPro Hero 7 Black

I'm getting the exact same error when I try to set up live streaming

GoPro
Posts: 3,505

Re: Live streaming not working on GoPro Hero 7 Black

Hi Everyone,

 

I fixed mine by resettings the camera to factory settings and install the new update. 

I uninstalled the App on my phone as well and install the new GoPro App. 

I deleted the Wi-Fi SSID or Wi-Fi name of my GoPro on my phone and then remove the bluetooth device ID. 

 

Paired them again and then Live Stream is now working. 

 

Make sure you have a Working Wi-Fi connection around or a hotspot.

 

Regards,

-Jay 

Sightseer
Posts: 2

Re: Live streaming not working on GoPro Hero 7 Black

That's worked for me. Thanks Jay!
Sightseer
Posts: 1

Re: Live streaming not working on GoPro Hero 7 Black

I am having the same problem.  Any fixes?