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Tourist
Posts: 6

Live Stream to Facebook Business Pages Not Working?

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Hi there,

My business pages are not coming up when I click on SHARE TO.
Only 3 options:

Public
Friends
Only Me

 

I have tried loggin out and back into facebook - deleting the gopro app within facebook and re-adding. Tried updating both facebook and Quik.
Nottttt working.
Can anyone confirm if they can get it to work?

 

Thanks

GoPro
Posts: 2,593

Re: Live Stream to Facebook Business Pages Not Working?

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Hi,

So I'm not sure but on my end, I do see:
Public, Friends, Only Me, then 4 Facebook pages that I manage. I don't see groups though.

Maybe you can check out this post: https://community.gopro.com/t5/Cameras/GoPro-8-business-page-FB-streaming/m-p/559509#/M137542
GoPro
Posts: 2,593

Re: Live Stream to Facebook Business Pages Not Working?

[ New ]
Hi,

From my understanding: Pages will show but not Groups. Are you sure you're not talking about a Group maybe? Just in case...
To stream to Groups you have to go though RTMP

https://community.gopro.com/t5/en/How-to-live-stream-from-your-GoPro/ta-p/395877
Live Streaming to Facebook
Stream directly to your Facebook profile and Facebook pages using the GoPro app and camera. If you'd like to stream to a Facebook group or Workplace by Facebook, use the RTMP method outlined below.
Heads Up: You need to use the GoPro app to set up live streaming.
Open the GoPro app and tap on the camera icon in the bottom left corner of the screen.
Now tap on the blue button in the center of the screen: Control Your GoPro.
Scroll through the icons on the bottom of the screen, and tap on Live.
Now tap on Set Up Live.
A new screen appears with a list of streaming platforms. Tap Facebook.


RTMP set up info:
https://community.gopro.com/t5/en/How-to-live-stream-from-your-GoPro/ta-p/395877#RTMP
Tourist
Posts: 6

Re: Live Stream to Facebook Business Pages Not Working?

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I don't see any of my managed pages there, or groups.
Ok I will check the link.

GoPro
Posts: 2,593

Re: Live Stream to Facebook Business Pages Not Working?

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Ok, yes try with the RTMP method then.
It's strange because for me I do see my FB Pages. Not sure what's going on here... :(
GoPro
Posts: 2,593

Re: Live Stream to Facebook Business Pages Not Working?

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Also, I did create a brand new FB page and I saw it in the list right away...
Tourist
Posts: 6

Re: Live Stream to Facebook Business Pages Not Working?

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So I tried updating my phone iOS but still no luck.
I only get these 3 options as pictured. Anyone know how to fix this?
E68D96E8-5A88-411E-815D-B149A01D0139.png
GoPro
Posts: 12,950

Re: Live Stream to Facebook Business Pages Not Working?

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@spirywave3465, if it helps, try to sign out your Facebook account from the GoPro Quik app and sign in again when you re-setup live streaming in the app.