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Sightseer
Posts: 1

Link "not found"

Hi there.  I have a Hero 8 Black, and am having trouble sending links from the app (6.8, IOS).  Specifically, I have taken a Timewarp video, plugged in my Hero 8 on the home wifi, auto uploaded the video to GoPro plus, opened my app, clicked on the media gallery, clicked on cloud, clicked on the video I wish to send a link for, hit the blue share button top right, hit the ...share button, selected messages, sent to a friend and myself for a test.

 

On my message app I see the link with a picture, and when I click it..."Not Found.  The requested URL /content/en/us/gopro.com/v/Poe6aR0zmZdz6.html was not found on this server."

 

Interestingly, if I log in to my GoPro Plus account on my mac/chrome and follow the similar procedure, copy the link, and send through the message app it works...

 

any thoughts???

Doug

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GoPro
Posts: 6,562

Re: Link "not found"

@dj78704, thanks for reaching out. I'd like to gather a few more details to help isolate the issue. What's the iOS mobile device used and the iOS version installed?