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Sightseer
Posts: 1
Accepted Solution

Keine Verbindung Hero 7 black mit Moto one vision

Die GoPro schaltet das WLan kurz nachdem die Verbindung mit der App aufgebaut wurde. Das WLan lässt sich nur über Verbindung Rücksetzen oder Ein/Ausschalten der GoPro wieder aktivieren. Doch dann wiederholt sich das ganze wieder. Eine Verbindung lässt sich so nicht herstellen. Ich habe es mit mehren Geräten mit Android 9 getestet auch alle Support Hinweise, eine Verbindung ist nicht möglich.
Ich erwartet schnellst möglich eine Abhilfe!!!

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GoPro
Posts: 11,320

Re: Keine Verbindung Hero 7 black mit Moto one vision

Hello @snowysand54667. Do you already have the latest version of GoPro App installed. This version was released last week. If you haven't yet, please go through the troubleshooting steps detailed here: Troubleshooting GoPro App Connectivity Issues

 

It would help to manually update your camera and to make sure that the SD card is a recommended one, and formatted prior to the process. After the update, factory reset the camera re-pair with the GoPro app using the above instructions. We hope to hear back from you. 

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Highlighted
GoPro
Posts: 11,320

Re: Keine Verbindung Hero 7 black mit Moto one vision

Hello @snowysand54667. Do you already have the latest version of GoPro App installed. This version was released last week. If you haven't yet, please go through the troubleshooting steps detailed here: Troubleshooting GoPro App Connectivity Issues

 

It would help to manually update your camera and to make sure that the SD card is a recommended one, and formatted prior to the process. After the update, factory reset the camera re-pair with the GoPro app using the above instructions. We hope to hear back from you.