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Sightseer
Posts: 1

Just downloaded the gopro app. Within 30 minutes 19.8 gigs have been used.

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I have an iphone 11 pro max. Within 30 minutes of downloading the gopro app, 19.8 gigs of my cellular data have been used.  What is going on?  I never had this issue with my sony action cam.

GoPro
Posts: 25,061

Re: Just downloaded the gopro app. Within 30 minutes 19.8 gigs have been used.

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Hi @toughhike3410

 

What version of the app are you using?

Please check the information on this thread.

 

Thanks!

Ej

 

 

GoPro
Posts: 2,558

Re: Just downloaded the gopro app. Within 30 minutes 19.8 gigs have been used.

[ New ]
Hi,

Sorry about, a fix was made on 7.3.2 but another one with more safeguards to prevent issues like this will come in 8.0.

If you have a GoPro Cloud subscription, make sure that it doesn't use mobile data and that it uploads only in Wifi, this can be found in the App settings.
You can also prevent the app altogether from using mobile data from your phone settings.