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%3CLINGO-SUB%20id%3D%22lingo-sub-53257%22%20slang%3D%22en-US%22%3EIssues%20Changing%20Wifi%20Password%20HELP!!!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-53257%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20tried%20to%20follow%20the%20steps%20on%20the%20support%20page%2C%20but%20once%20the%20card%20is%20re%20inserted%20into%20the%20camera%2C%20the%20update%20doesn't%20start%20as%20claimed.%3C%2FP%3E%3CP%3EI've%20been%20on%20hold%203%20different%20times%20for%20over%201.5%20hrs%20each%20time%20with%20no%20luck%20getting%20through%20to%20customer%20service.%20Can%20anyone%20help%20me!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-53257%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EWindows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-53498%22%20slang%3D%22en-US%22%3ERe%3A%20Issues%20Changing%20Wifi%20Password%20HELP!!!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-53498%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F30861%22%20target%3D%22_blank%22%3E%40smokeyboys%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20am%20sorry%20to%20hear%20that%20you%20are%20having%20some%20trouble%20with%20that%20update.%20In%20order%20to%20better%20help%20out%20what%20Camera%20are%20you%20using%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-53508%22%20slang%3D%22en-US%22%3ERe%3A%20Issues%20Changing%20Wifi%20Password%20HELP!!!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-53508%22%20slang%3D%22en-US%22%3E%3CP%3EHero%203%2B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20able%20to%20update%20the%20software%20through%20the%20instructions%2C%20but%20still%20having%20issues%20updating%20the%20wifi%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

Issues Changing Wifi Password HELP!!!!!

I've tried to follow the steps on the support page, but once the card is re inserted into the camera, the update doesn't start as claimed.

I've been on hold 3 different times for over 1.5 hrs each time with no luck getting through to customer service. Can anyone help me!


Accepted Solutions
GoPro
Posts: 3,924

Re: Issues Changing Wifi Password HELP!!!!!

Hi @smokeyboys,

 

I am sorry to hear that you are having some trouble with that update. In order to better help out what Camera are you using?

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Issues Changing Wifi Password HELP!!!!!

Hi @smokeyboys,

 

I am sorry to hear that you are having some trouble with that update. In order to better help out what Camera are you using?

 

Best,

Ryan

Tourist
Posts: 2

Re: Issues Changing Wifi Password HELP!!!!!

Hero 3+

 

I was able to update the software through the instructions, but still having issues updating the wifi