Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Tourist
Posts: 5

Iphone Quick app doesn't show videos in the cloud

[ New ]

When I open quick on iphone some videos are in the cloud and some are not. When I go to the website on a desktop they are all there.

Tourist
Posts: 5

Re: Iphone Quick app doesn't show videos in the cloud

[ New ]

I've found that if I sign out and back in, they will refresh. Seems like the app needs some work.

GoPro
Posts: 27,078

Re: Iphone Quick app doesn't show videos in the cloud

[ New ]

We have recently released an update for the GoPro Quik app.

Make sure you are on the latest version.

 

Thank you for the feedback.

We are continuously working on improving the experience of our users.

We'll have this shared with the team.

 

Regards,

Ej

Tourist
Posts: 5

Re: Iphone Quick app doesn't show videos in the cloud

[ New ]
Thank you for the quick response. I’m fully up to date. They just don’t show up unless I sign out and back in.
GoPro
Posts: 3,036

Re: Iphone Quick app doesn't show videos in the cloud

[ New ]
Hi @jofran
Sorry about that. Could you please do a phone restart.
We have fixed some issues in update 8.4 regarding Cloud Tab not updating so it should help.
Let me know how it goes