Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Tourist
Posts: 3

Impossible to transfer videos from GoPro App to IOS photos app

I have connected,disconnected, reconnected my Hero Black 8 to my Iphone 11Pro Max (latest iOS), I have installed, uninstalled,reinstalled the GoPro app and am unable to transfer the media downloaded from the gopro app to my ios photo folder.The media is on my phone in the GoPro app ; I can view the videos using the GoPro app but there is no way they will transfer to the iOS Pho app!!!Why?

I have ALWAYS had huge problems connecting my Hero8 to my iphone and I can't understand why its so complicated! Why aren't the media placed directly in the iOS app ? Why are GoPro transfers always so complicated?

Highlighted
GoPro
Posts: 15,313

Re: Impossible to transfer videos from GoPro App to IOS photos app

Hello, @marcofrance. Have you been able to save your media from the GoPro App to the phone before? Does the app allow you to select which media you would like to copy or save? Do you get any error message?