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Sightseer
Posts: 1
Accepted Solution

IOS playback issue in capture app.

I am able to view some of the video I downloaded but not all within the Capture app in IOS.  I was able to view it earlier. I can view and play the same video from the camera roll. See attached picture 

 

IMG_1458.PNG

Accepted Solutions
GoPro Community Manager
Posts: 7,012

Re: IOS playback issue in capture app.

It can take a little while for the thumbnails to process. It's possible that the earlier thumbnails you saw were cached somewhere on your computer and either were moved or deleted. If you wait a little while, they should load back in.

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GoPro Community Manager
Posts: 7,012

Re: IOS playback issue in capture app.

It can take a little while for the thumbnails to process. It's possible that the earlier thumbnails you saw were cached somewhere on your computer and either were moved or deleted. If you wait a little while, they should load back in.