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04-08-2017 11:19 AM
IOS playback issue in capture app.
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I am able to view some of the video I downloaded but not all within the Capture app in IOS. I was able to view it earlier. I can view and play the same video from the camera roll. See attached picture
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05-03-2017 05:19 PM
Re: IOS playback issue in capture app.
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It can take a little while for the thumbnails to process. It's possible that the earlier thumbnails you saw were cached somewhere on your computer and either were moved or deleted. If you wait a little while, they should load back in.
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05-03-2017 05:19 PM
Re: IOS playback issue in capture app.
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It can take a little while for the thumbnails to process. It's possible that the earlier thumbnails you saw were cached somewhere on your computer and either were moved or deleted. If you wait a little while, they should load back in.