Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-40020%22%20slang%3D%22en-US%22%3EIOS%20playback%20issue%20in%20capture%20app.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-40020%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20able%20to%20view%20some%20of%20the%20video%20I%20downloaded%20but%20not%20all%20within%20the%20Capture%20app%20in%20IOS.%20%26nbsp%3BI%20was%20able%20to%20view%20it%20earlier.%20I%20can%20view%20and%20play%20the%20same%20video%20from%20the%20camera%20roll.%20See%20attached%20picture%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-43849%22%20slang%3D%22en-US%22%3ERe%3A%20IOS%20playback%20issue%20in%20capture%20app.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-43849%22%20slang%3D%22en-US%22%3E%3CP%3EIt%20can%20take%20a%20little%20while%20for%20the%20thumbnails%20to%20process.%20It's%20possible%20that%20the%20earlier%20thumbnails%20you%20saw%20were%20cached%20somewhere%20on%20your%20computer%20and%20either%20were%20moved%20or%20deleted.%20If%20you%20wait%20a%20little%20while%2C%20they%20should%20load%20back%20in.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

IOS playback issue in capture app.

I am able to view some of the video I downloaded but not all within the Capture app in IOS.  I was able to view it earlier. I can view and play the same video from the camera roll. See attached picture 

 

IMG_1458.PNG

Accepted Solutions
GoPro Community Manager
Posts: 5,893

Re: IOS playback issue in capture app.

It can take a little while for the thumbnails to process. It's possible that the earlier thumbnails you saw were cached somewhere on your computer and either were moved or deleted. If you wait a little while, they should load back in.

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,893

Re: IOS playback issue in capture app.

It can take a little while for the thumbnails to process. It's possible that the earlier thumbnails you saw were cached somewhere on your computer and either were moved or deleted. If you wait a little while, they should load back in.