10-02-2019 01:31 AM
Could you please try the following using the 6.1 App? This is a known Apple issue with iOS 13. The only way we know of to get rid of this issue is to restart the phone.
1. Restart your phone and try to connect again
2. If this does not work, please delete the camera entry and attempt to re-pair the camera.
Hope this helps
10-02-2019 06:08 AM
Sorry for the blank post previously...
I saw there was an updated in the App store this morning. Unfortunately I'm still not able to connect a Hero 3+ running the latest iOS 13.1.1 - the phone connects to the camera's WiFi network no problem, but the app refuses. Just says camera not found. And I have tried restarting the phone, deleting/reinstalling the app, removing the camera and re-adding it to the app. Nothing works.
10-02-2019 06:22 AM