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Sightseer
Posts: 2

IOS 13

I cannot pair Hero 7 Black or Hero 5 Black with new iPhone 11/IOS 13. iPhone can find camera but GoPro app cannot connect the two! 

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GoPro
Posts: 14,904

Re: IOS 13

Hi @doc108

 

I'm sorry to hear you're having issues with the app! We're actually aware of this and will be addressing it in future releases. 

 

Thanks!

Ej

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GoPro
Posts: 1,168

Re: IOS 13

Sorry about that @doc108 , the issue is iOS 13 as the new OS was released recently, we haven't updated GoPro App yet but as @aragon1006 mentionned this is coming very soon > https://www.instagram.com/p/B2wTRUOn1E2/

Hope you can be a little patient, the update will bring many fixes, iOS13 support and new things :))

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Sightseer
Posts: 2

Re: IOS 13

Thanks haindash and aragon1006 for feedback

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Tourist
Posts: 4

Re: IOS 13

There's other detials in this post, but yeah everyone has that problem. 

I bet if GoPro hadnt turned me down for a job as Engineering manager 5 years ago we wouldnt have this problem.

https://community.gopro.com/t5/GoPro-Apps-for-Mobile/Hero3-won-t-connect-with-iphone/m-p/386762#/M13...

 

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Explorer
Posts: 12,961

Re: IOS 13

Might not have gotten this far?
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Sightseer
Posts: 2

Re: IOS 13

Same thing here app not working 😡
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Tourist
Posts: 4

Re: IOS 13

please clarify, will updating gopro app be the solution to ios13 issue,  or updating gopro device? thanks,